FAQs

Refunds/Cancellations?

All sales are final; we do not offer refunds unless the item is unavailable or if the item is lost in transit.

Refunds may take up to 7 working days.

What size should I buy?

If you’re unsure about which size is right for you, refer to our size guides. Size guides are located underneath the description of each product.

If you require further assistance, please contact us via email.

What is the enquiry email?

info@maruclo.com

Shipping?

Please allow up to 7 days for your items to be shipped.

Upon confirming your order, an order confirmation email will be sent to you. Following shipment, you will receive a tracking number to monitor your package's progress.

Kindly ensure the accuracy of all details when placing an order, as we regretfully cannot accommodate any changes to the delivery address under any circumstances.